Community First Credit Union (CFCU)Financial

Graphic of a large green leaf pointing up and a smaller teal leaf pointing right on white, symbolizing Smarter Media’s strategic media buying, brand growth, and service in Fairport, NY.
Community First Credit Union logo with blue slogan "just be yourself"; highlights Smarter Media’s strategic brand growth in Fairport, NY.

CHALLENGE

CFCU aimed to increase unaided brand awareness, membership growth, and loan production while expanding its branch network across Jacksonville, Florida.

APPROACH

Wahl Media implemented high-frequency mass media and targeted digital campaigns, including TV, streaming video, radio, and outdoor. The team aligned CFCU with local partnerships, such as the Jacksonville IceMen and First Coast News, to enhance community engagement.

RESULTS

Continuous brand growth was achieved, leading to increased membership, loan production, and deposit growth. CFCU expanded from 18 to 25 branches in three years.